Five days after Rosalía’s concert was canceled in Milan due to the food poisoning suffered by the singer, the refund of the ticket price for March 25 at the Unipol Forum is confirmed. Several Italian media have collected the email that Ticketmaster sent to all attendees to announce the decision: “Dear customer, we inform you that, due to the cancellation of the concert for reasons of the artist’s health, the organizer has arranged a refund of the ticket price plus management costs (15%).” In the message, the company specifies that refunds will be processed from April 7 to June 30, 2026. The conditions also apply to those who purchased through Ticketone.
The total refund will be calculated by deducting the administration fees, shipping costs and the Ticket Protection Policy. The money will be returned to the payment method used at the time of purchase. Those who purchased a VIP ticket will only receive the ticket price back, since it is considered that they did enjoy the rest of the included services.
On March 25, shortly after starting her performance, Rosalía apologized to the audience for interrupting the concert: “I had something like very serious food poisoning. I have tried to continue with the concert.” show until the end, but I’m really bad.” The singer said that she was vomiting in the dressing room and that she wanted to give “the best show possible,” but that she was “on the floor.” “I’m very sorry, I love you very much. “I hope to return in better conditions,” he said to the audience when he interrupted his performance of the song. early in the morning.
Hours later, she published an image on her Instagram account where she appeared lying in the ambulance, with the phrase “I feel better”, in English, “thank you for the love and understanding of all of you who were there.”
The accident in Milan was days after it had occurred in Lyon, Paris and Zurich. Five days later he returns to the stage today, Monday, this time at the Movistar Arena in Madrid, where he will have four concerts and then move to Barcelona, with four more dates. The tour will continue through Europe and then fly to the United States and Latin America.