The Internet has been around for 50+ years and has become ingrained in many people’s daily lives. Trust in the Internet is crucial for it to provide opportunities and services, but since its inception, Internet trust has fluctuated. Let’s dive into Internet trust, what makes a trustworthy Internet, and why people should care.
Why Is There a Lack of Trust in the Internet?
The degree to which we depend on and enjoy the Internet in daily life, often without even knowing it, indicates that we have a significant level of trust in the Internet. Perception is key when it comes to trust. People who do not trust the Internet are unlikely to use it and will miss out on its opportunities.
While we benefit immensely from the Internet, a pervasive sense of vulnerability persists. This stems from a variety of factors.
The Internet is vast and complex. Users often struggle to understand how their data is collected, used, and protected online. Data breaches, ransomware attacks, and misinformation campaigns erode trust.
Furthermore, the decentralized nature of the Internet, while a strength, also makes it difficult to hold bad actors accountable and coordinate important changes. The sheer volume of information online, coupled with the ease of disseminating false narratives, makes it challenging for individuals to discern truth from falsehood.
What does it mean to have a decentralized Internet?
The Internet is decentralized because it is not owned, operated, or controlled by any one person or entity. It is made up of millions of devices, networks, and servers, with no central hub or location.
Finally, some organizations’ lack of transparency regarding their online practices further contributes to skepticism. Our perceptions affect how we use and govern our online world, and we want the Internet to be a place deserving of humanity’s trust.
What Are Some of the Essential Components of a Secure and Trustworthy Internet?
A secure and trustworthy Internet has many components, including:
- Confidentiality: Ensuring that sensitive information, like personal data and financial transactions, remains private and protected from unauthorized access.
- Integrity: Guaranteeing that information is accurate and hasn’t been tampered with. This is crucial for preventing the spread of misinformation and ensuring the reliability of online services and software updates.
- Availability: Making sure that the Internet and its services are accessible to everyone who needs them, regardless of their location, background, or abilities. This requires layers of robust infrastructure that can handle errors and provide protection against disruptions like cyberattacks.
- Authenticity: Verifying the identity of users and websites to prevent impersonation and fraud. Digital certificates and multi-factor authentication play a vital role here.
- Accountability: Establishing mechanisms to identify and hold those who engage in malicious activities online responsible. This is a complex challenge, often involving cross-border cooperation.
- Privacy: Respecting individuals through fair and transparent handling of personal data, limiting collection and use, and ensuring responsible data stewardship and security.
What Is the Internet Society Doing to Ensure People Everywhere Have an Internet Experience That Is Safe, Secure, and Protects Them Online?
We play a crucial role in fostering a secure and trustworthy Internet by:
- Supporting the development of open standards: These standards ensure interoperability and security across different networks and technologies.
- Providing education and training: We offer resources and programs to help individuals and communities develop the skills and knowledge needed to navigate the Internet safely and responsibly.
- Advocating for sound policies: We work with governments and other stakeholders to promote policies that support an open, secure, and accessible Internet.
- Convening and fostering collaboration: We bring together experts, policymakers, and other stakeholders to address critical Internet governance issues.
The Internet Society Mexico Chapter conducts a training session for older adults on using the Internet safely.
Why Should People Care About Having a Secure Internet?
A secure Internet is fundamental to our modern lives. It underpins our ability to communicate, access information, conduct business, participate in civic discourse, and much more. Without a secure Internet, we risk:
- Financial losses: Through scams, identity theft, and online fraud.
- Privacy violations: Through data breaches and unauthorized surveillance.
- Reputational damage: Through the spread of misinformation and online harassment.
- Disruption of essential services: Through cyberattacks on critical infrastructure. Increasingly, these attacks have the potential to cause physical harm, impacting everything from hospitals to power grids.
A secure Internet empowers individuals, strengthens communities, and fosters innovation.
What Is Encryption, and Why Is It Important?
Encryption is fundamentally about securing our digital world. It’s the process that transforms readable data into ciphertext (unreadable text), creating a necessary barrier against unauthorized access.
In our increasingly interconnected lives, where so much of our information exists online, encryption acts as a vital layer of protection.
It is the cornerstone of protecting sensitive personal data like passwords, financial information, and online communications. It also enables secure online transactions, fostering trust and confidence in the digital economy.
In essence, encryption is a foundational technology for a functional and trustworthy digital society.
It’s not just about scrambling data; it’s about establishing a basic level of privacy and security in the digital realm. This technology, while often invisible, is essential for maintaining the integrity and privacy of our digital lives.

The Internet Society Rwanda Chapter celebrates Global Encryption Day, an annual day to promote and defend encryption.
Who Is Responsible for Ensuring the Internet Is Secure and Trustworthy?
Internet security is a shared responsibility. No single entity can solve this challenge alone. Key stakeholders include:
- Technology companies: They must build secure products and services and implement responsible data practices.
- Governments: They need to develop and enforce appropriate laws and regulations to protect users online.
- Internet service providers (ISPs): They play a role in securing network infrastructure and protecting users from cyber threats.
- The Internet technical community: A global and diverse network dedicated to the evolution, operation, and improvement of the Internet. It encompasses formal standards bodies, infrastructure governance organizations, vibrant open-source projects, network operators, security experts, researchers, and countless individual contributors.
- Civil society organizations: They advocate for user rights and promote online safety and security. (The Internet Society straddles the Internet technical community and civil society.)
- Individuals: We all have a responsibility to be informed about online threats and take steps to protect ourselves.
What Can People Do to Support a Secure and Trustworthy Internet?
Individuals can make a significant difference by taking both defensive and proactive measures:
Defense and preparation: Use strong and unique passwords. Be cautious about clicking on links or attachments (beware of phishing scams and malicious websites). Keep software updated (regular updates patch security vulnerabilities). Use two-factor authentication (add an extra layer of security to your accounts). Protect your privacy (be mindful of what information you share online). Report suspicious activity to help identify and prevent cybercrime.
Positive and progressive measures: Stay informed about online safety best practices. Support organizations working to improve Internet security and advocate for better online protections. Engage in constructive dialogue about online safety and help create a culture of responsibility and trust. By being informed, proactive, and engaged, you become part of the solution.
Is There Anything Else People Should Know?
The Internet is a dynamic and evolving landscape. New threats and challenges emerge constantly, making continuous learning and adaptation crucial.
It’s important to be critical of information encountered online, to verify sources, and to be aware of the potential for manipulation and misinformation.
By working together, we can create a more secure and trustworthy Internet for everyone. Learn more about protecting an open Internet.
Image © Glenn Carstens-Peters on Unsplash, © Internet Society Mexico Chapter, © Internet Society